Orders

You will receive a shipping confirmation email once your product has shipped. This email will include your tracking number as well as a link to check the status of your order. You can also check the status of your orders by going to your account page.


Please contact our customer service as soon as possible if you wish to cancel or amend your order. The order status cannot be changed once the product has been shipped, or you have received a shipping confirmation email.

 

Yes, You can sign up, or subscribe to our newsletter to get updates about the awesome promotions and discounts.

Accounts

Track down the status of your most recent orders.

It's easy to change your name and payment information. Also, you can see what you've bought and when.

If you have signed up for our newsletters, you can get special deals and discounts.

To begin, click the login icon in the top right corner of the home menu bar, then click the 'Create account' link and enter your email address, password, and name as needed. Finally, press the 'CREATE' button.

Click the login icon in the top menu bar, then click the "Forgot your password?" link. Just follow the steps to change your password.

Payments

Right now, we accept payments through PayPal and credit
cards.

Absolutely! On Fasiy.com, shopping is secure.Your credit card number and all other personal information will be encrypted. To protect your safety, our payment department will investigate each transaction before approving it to see whether there has been any fraud.

An automatic payment authorization will be issued as soon as
an order is finished to confirm a card's legitimacy and any available funds.
Although the order cost will not be deducted at this time, you will receive an
email confirming the dispatch of your product after it has been shipped. When your order has been sent, the full money will be deducted from your account if you decided to pay for your item(s) using PayPal.

SHIPPING

Currently, we only provide basic delivery. You can get FREE shipping on purchases over $69.00 for the
price. If not, there will be a shipping fee.The cost will vary depending on
where you are going. For information, please see our Shipping Info.

Yes! We currently ship to the majority of the world's nations. Checking again is possible on the shipment page.Please send us an email if you can't locate your country on the shipping page, and we'll try our best to cover you.

As soon as the order is shipped, we will give you a shipping
confirmation with your tracking number.Additionally, you can check it on your account's Order area.

Typically, processing takes 1 to 5 business days.Regional differences in shipping times might also affect delivery times, which will happen in about 1-2 weeks. Please check our shipping page for further information

In order to update your address before the shipping, kindly get in touch with customer support right once. The address cannot be changed once the items have been dispatched.

RETURNS & EXCHANGES

(1) Upon receipt, kindly request a return within 14 days.

(2) Your item must be undamaged, unused, with tags still attached, and in the identical packaging that you received it in. The invoice or other evidence of purchase is also required.

You can get in touch with us at support@fasiy.com to begin
a return. We'll email you instructions on how and where to deliver your package
if your return is accepted. We won't accept items that are sent back to us
without first requesting a refund.

Once we've received and reviewed your return, we'll let you know whether or not the refund was accepted. If accepted, a refund will be made automatically using your original payment method. Please keep in mind that your
bank or credit card provider may need additional time to process and deposit the refund.

Right now, we don't provide prepaid shipping labels. If the product is flawed, damaged, or you receive the incorrect item, we'll reimburse you for the return shipping costs.

Please follow the return instructions if you would like to exchange an item before making a new purchase for the replacement item.